Frequently Asked Questions
Everything you need to know about your VITAMINS shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by destination, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a prepaid return label.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Can I track my package in real-time?
Yes, once your order ships, you will receive an email containing a tracking number and a link to monitor your delivery progress.
Are VITAMINS products ethically sourced?
Absolutely. We partner only with manufacturers who adhere to strict fair labor practices and utilize sustainable materials whenever possible to ensure high-quality, conscious fashion.